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Services

Project Communications

More than ever, your projects need effective communications and stakeholder engagement to succeed. Communities and stakeholders are more engaged than ever in projects, thanks in part to social media and to the international Aarhus Convention that grants the public the right of access to information, public participation and access to justice in decision making for public infrastructure projects.

Since 2001, RPS has developed and grown a dedicated Project Communications team to provide public consultation, stakeholder engagement and public relations advice and services. RPS provides communications expertise for public and private sector clients across Ireland and for the European Commission, through a team of senior and experienced communications experts in Dublin and Cork.

Our communications team has advised some of the biggest and most sensitive projects in Ireland over the past 15 years. We have managed project communications at all stages of wind farm, motorway, social housing, gas pipeline and wastewater treatment projects. This includes:

Information provision and non-statutory public consultation at the pre-planning stage

Managing statutory public consultation including providing Expert Witnesses at Oral Hearings

Communications at post-planning and construction stage including community and stakeholder liaison and community benefit

Managing crisis communications for construction site accidents and protests

Devising and delivering information materials, media relations and public affairs campaigns for all stages of project development to establish project messaging and manage project reputation

Another area we excel in is public consultation. When RPS Project Communications undertakes public consultation for clients we ensure extensive participation from all viewpoints and have developed processes to accurately capture and report on all feedback. Our approach to public consultation has been applied to formal public consultations on a range of issues and sectors as well as to non-statutory consultation in order to enhance projects that don’t have an obligation to consult with their stakeholders, but that see the value in doing so.

RPS Project Communications also specialise in generating award winning awareness raising and behaviour changing public information campaigns in the areas of energy, sustainability, water and waste management. We provide event management, social media campaigns, print, video and online information materials and media relations with an innovative approach to communications strategy.

In addition to our market focus and experience managing communications for major sensitive projects and environmental awareness campaigns, many of our communications advisors have also worked as engineers and environmental scientists.

We therefore have an unrivalled appreciation for major projects and understand technical and environmental issues. This insight informs us to develop realistic and workable communications strategies and gives our team strong credibility when engaging with stakeholders.

Case Studies

Ballymun Regeneration

Ballymun Regeneration – Communications Consultancy

Ballymun Regeneration

Communications Strategy & Advice for Urban Regeneration Company in Dublin

Ballymun Regeneration Ltd. (BRL) is a company set up by Dublin City Council to manage and implement the urban regeneration of the Ballymun area. It is the biggest ever regeneration in Ireland to create a new town for 15,000 people while keeping all residents in situ. BRL is tasked with bringing about the physical, economic, and social regeneration of the town.

RPS Project Communications devised and implemented a communications strategy and provides advice to the BRL Senior Management Team on an ongoing basis. As well as devising imaginative events to involve the local community and promote the social and economic regeneration by publicising initiatives, RPS Project Communications was the press office for BRL and handled all media liaison on their behalf.

Corrib Onshore Gas Pipeline

Corrib Onshore Gas Pipeline

Shell E&P Ireland Ltd. (SEPIL)

SEPIL appointed RPS to find a modified route for the Corrib Onshore Pipeline in consultation with the local community and other relevant stakeholders.

RPS' brief in terms of stakeholder engagement on this project included:

Management of a public consultation and information process (over an 18 month period) which gathered local input in relation to route selection criteria and feedback on identified route options as these emerged during the route development process

Hosting of a number of public information events, structured consultation meetings with members of the local community and private meetings with groups and individuals from the local community

Direct liaison with affected landowners and residents

Production and distribution of project consultation and information brochures

Management of a dedicated project website and contact line

Consultation with relevant statutory bodies on project progress and key areas of concern for these bodies

Public relations management

Construction began in July 2011 and was completed in December 2015. The Corrib Onshore Gas Pipeline won the Engineers Ireland Outstanding Project of the Year Award in 2016.

European Green Capital & European Green Leaf

European Green Capital & European Green Leaf

 

DG Environment, European Commission

RPS was the Secretariat for the European Green Capital Award from November 2010 to November 2015 and was reappointed in 2016 to manage both the European Green Capital and European Green Leaf Awards. These awards are an initiative of the European Commission.

Since the launch of the award in 2008, seven cities have held the European Green Capital title: Stockholm, Sweden in 2010; Hamburg, Germany in 2011; Vitoria-Gasteiz in Spain's Basque region in 2012; Nantes, in Western France in 2013; the Danish capital, Copenhagen in 2014; Bristol in the UK in 2015; and Ljubljana in Slovenia in 2016. Essen in Germany holds the European Green Capital Award in 2017 and Nijmegan in the Netherlands will hold it in 2018.

As Secretariat, RPS manages the delivery of the competition on both technical and communications levels across the 28 Member States. We are responsible for public awareness through the European Green Capital Award / European Green Leaf website (www.europeangreencapital.eu), Facebook, Wikipedia and Twitter pages, and through various channels such as brochures and press releases.

The European Green Leaf, a competition for smaller cities was launched in 2015. This is aimed at cities with 20,000 to 100,000 inhabitants that show a strong commitment to green growth, sustainable urban environment and ambitious plans for the future. Galway city in Ireland holds the European Green Leaf Award in 2017. In 2016, it was jointly awarded to the Spanish city of Mollet del Vallès and the Portuguese city of Torres Vedras.

Race Against Waste

Project Communication Case Studies

Race Against Waste

Department of Environment, Community & Local Government

Race Against Waste was a three year national communications and awareness campaign on waste management in Ireland.

RPS Project Communications devised and implemented the stakeholder engagement campaign, including the well-known brand 'Race Against Waste – Reduce, Reuse, Recycle'. The main objectives of the campaign were to turn awareness of waste management into action and deal with misconceptions around waste management. The role of RPS was to engage a variety of sectors on the issue of waste management and to help them to implement sustainable waste management strategies.

The team developed and delivered a number of programmes to successfully address the issue of waste management to targeted sectors throughout the country.

The greatest indication of the success of the campaign was the increased rates of recycling in Ireland over the duration of the project. The municipal waste recycling rate rose from 13% to an impressive 35%. Race Against Waste was widely recognised as a highly successful awareness campaign and won a number of awards.

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