Australia Asia Pacific

Next generation engagement: putting people at the heart of infrastructure

Next generation engagement: putting people at the heart of infrastructure

    Australia is in the midst of an infrastructure boom.

    With long-term, multi-billion dollar transport, education, housing, sports and community infrastructure developments underway all across the country, community expectations about the way infrastructure projects are planned, designed and delivered are growing.

    People are the reason government and private enterprise collaborate and invest in such projects, and with the majority of infrastructure developments funded by the community, expectations for involvement are not unreasonable.

    So the question becomes - how do we ensure people’s expectations around infrastructure projects are fulfilled? And how do we facilitate the community support necessary to ensure project success?

    The answer? Engagement.

    Community and stakeholder engagement is enshrined in various forms of legislation, set out in government guidelines for public participation, broadly expected by project stakeholders, and generally accepted as the right thing to do. And when you consider the many Australian infrastructure projects that have faced major delays or cancellation in recent years as a result of strong public opposition, it’s easy to see how important community engagement has become in determining the fate of our infrastructure endeavours.

    As a leading communications and community engagement consultancy, RPS is proud to partner with the University of Melbourne on the Next Generation Engagement Project – an initiative that aims to identify and address the key challenges, knowledge and skills gaps in engagement, social risk management and social license for Australia’s infrastructure sector.  

    We spoke to some of our experts on how community engagement has evolved, and how RPS’ is assisting the Australian infrastructure sector to put people at the heart of their projects.

    Watch the video here:


    Image Credit: Transport for NSW

    10 July 2017